MartinMb Posted May 2, 2017 Report Share Posted May 2, 2017 I wanted to have one of my friend play APB, but he got some weird bug... He's not seeing the server list at any time. We think that it might be his firewall, but he doesn't see neither W3DHub or RA:APB in the possible exception list. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
Einstein Posted May 2, 2017 Report Share Posted May 2, 2017 This is a known bug and we're working to correct it. If your friend still has the join buttons (just no player counts or server info) then the join button still works. If the join button doesn't work, check to make sure that the game is installed properly and can be launched from the game.exe in your program files\w3dhub folder. If you can launch it single player but the launcher still doesn't work, then you can use this alternative direct connect tool until the issue is fixed. Note: this tool is also a work in progress and is not perfect, but it is very functional. https://secure.w3dhub.com/forum/topic/416129-updatedw3d-asterisk-connect-tool-beta 0 Quote Link to comment Share on other sites More sharing options...
FRAYDO Posted May 2, 2017 Report Share Posted May 2, 2017 Here's what I need your friend to do. open Documents >> open W3D Hub >> open Launcher >> open diagnostics text document >> copy and paste into a PM, send it to us in that same Launcher folder you should also find the errors documents, send those as well We could use that to find the cause of servers not listing and further improve the launcher for you and everyone else. 0 Quote Link to comment Share on other sites More sharing options...
FRAYDO Posted May 2, 2017 Report Share Posted May 2, 2017 I should also note for anyone else getting this error, please send in your diagnostics and errors documents as well. We would very much appreciate your help in resolving this issue! 0 Quote Link to comment Share on other sites More sharing options...
Solution danpaul88 Posted May 2, 2017 Solution Report Share Posted May 2, 2017 Launcher version 0.7.2 was released late yesterday and fixes the server listings occasionally being blank on startup. Please ask your friend to see if they are still having problems and, if so, please ask them to provide a copy of the errors.log and diagnostics.log files from My Documents/W3D Hub/Launcher 0 Quote Link to comment Share on other sites More sharing options...
MartinMb Posted May 12, 2017 Author Report Share Posted May 12, 2017 Fixed with a reinstallation. Thank you very much, guys! 0 Quote Link to comment Share on other sites More sharing options...
fiveK Posted November 24, 2023 Report Share Posted November 24, 2023 just got that & about to reinstall. i did save the errorlog, so if you're interested, i can DM 0 Quote Link to comment Share on other sites More sharing options...
vovoc Posted November 24, 2023 Report Share Posted November 24, 2023 Cant see any server's here 0 Quote Link to comment Share on other sites More sharing options...
fiveK Posted November 25, 2023 Report Share Posted November 25, 2023 reinstall didnt work, waiting for another 2 hours worked. so evverything fine again for me. guess some short term problem? 0 Quote Link to comment Share on other sites More sharing options...
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