Help Launcher crashes and never loads

[ccgade4ever]

running Microsoft Windows [Version 10.0.18362.959]
.net 4.8

Launcher never launches
no matter what i select here Error reporting screen.  the app Crashes.  I also do not see a log folder in My documents either.  Uninstall and re install many times,  Runngn as admin .  Running in compatibility mode.  Nothing works

Here is what event manager is saying 

Application: W3D Hub Launcher.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.DirectoryNotFoundException
   at System.IO.__Error.WinIOError(Int32, System.String)
   at System.IO.FileStream.Init(System.String, System.IO.FileMode, System.IO.FileAccess, Int32, Boolean, System.IO.FileShare, Int32, System.IO.FileOptions, SECURITY_ATTRIBUTES, System.String, Boolean, Boolean, Boolean)
   at System.IO.FileStream..ctor(System.String, System.IO.FileMode, System.IO.FileAccess, System.IO.FileShare)
   at W3DHub.Utilities.Abstractions.FileIo.OpenWrite(System.String, System.IO.FileMode)
   at W3DHub.Launcher.Configuration.UserSettings.Save()
   at W3DHub.Launcher.App.OnStartup(System.Windows.StartupEventArgs)
   at System.Windows.Application.<.ctor>b__1_0(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.DispatcherOperation.InvokeImpl()
   at MS.Internal.CulturePreservingExecutionContext.CallbackWrapper(System.Object)
   at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object)
   at MS.Internal.CulturePreservingExecutionContext.Run(MS.Internal.CulturePreservingExecutionContext, System.Threading.ContextCallback, System.Object)
   at System.Windows.Threading.DispatcherOperation.Invoke()
   at System.Windows.Threading.Dispatcher.ProcessQueue()
   at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndWrapper.WndProc(IntPtr, Int32, IntPtr, IntPtr, Boolean ByRef)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(System.Object)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(System.Delegate, System.Object, Int32)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(System.Object, System.Delegate, System.Object, Int32, System.Delegate)
   at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(System.Windows.Threading.DispatcherPriority, System.TimeSpan, System.Delegate, System.Object, Int32)
   at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr, Int32, IntPtr, IntPtr)
   at MS.Win32.UnsafeNativeMethods.DispatchMessage(System.Windows.Interop.MSG ByRef)
   at System.Windows.Threading.Dispatcher.PushFrameImpl(System.Windows.Threading.DispatcherFrame)
   at System.Windows.Application.RunDispatcher(System.Object)
   at System.Windows.Application.RunInternal(System.Windows.Window)
   at W3DHub.Launcher.App.Main()

 

 

 

Also
Faulting application name: W3D Hub Launcher.exe, version: 0.11.2.0, time stamp: 0xf4c960d8
Faulting module name: KERNELBASE.dll, version: 10.0.18362.959, time stamp: 0x7b90c1b5
Exception code: 0xe0434352
Fault offset: 0x000000000003a799
Faulting process id: 0x208
Faulting application start time: 0x01d66f95268cb349
Faulting application path: C:\Program Files (x86)\W3D Hub\W3D Hub Launcher.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: f3e9ae89-6a26-45ef-be77-729e5b149fe8
Faulting package full name: 
Faulting package-relative application ID: 

 

[danpaul88]

Interesting. Can you trying manually creating the folder %localappdata%/w3d hub/launcher ? Looks like it's not successfully creating it on demand for some reason.

I'll look into it when I'm back from holiday next week

[carnagehunts]

13 hours ago, danpaul88 said:

Interesting. Can you trying manually creating the folder %localappdata%/w3d hub/launcher ? Looks like it's not successfully creating it on demand for some reason.

I'll look into it when I'm back from holiday next week

OMG it worked!!!! I tried it and the launcher finally reached and loaded up. Gonna test if it goes in game now.

[ccgade4ever]

18 hours ago, danpaul88 said:

Interesting. Can you trying manually creating the folder %localappdata%/w3d hub/launcher ? Looks like it's not successfully creating it on demand for some reason.

I'll look into it when I'm back from holiday next week

This was THE ISSUE!.. created the folder and now it works!

[danpaul88]

There is now an updated download for the launcher which fixes this issue