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LordQueefington

Installation fails

Question

I'm getting the error installation failed:

Quote

--------------------------------------------------
2018/08/05 22:00:06
Application version: 0.8.3.1 W3D Hub Launcher.exe
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An exception of type System.Exception occurred
    Message A game installation of type INSTALL failed. Reason: Failed to extract all required files from zip archive

    Stack Trace;

It also fails to extract when trying to update W3D Launcher. I've tried the solutions elsewhere on this forum, like deleting the launcher folder in AppData and downloading it again, but to no avail.

Can anyone help me out?

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11 answers to this question

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Is your hard drive full? This or an unstable internet connection causing a corrupt download could cause this error I believe. Could also be a perms error maybe? Are you running it as admin?

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3 minutes ago, LordQueefington said:

No I have 100Gb free on my drive. My internet connection is solid, and I'm running as administrator.

Hmmmmm

What language is your system in? We've had a few issues with different locales...

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2 hours ago, LordQueefington said:

It's in english. I've tried reinstalling the launcher and deleting all the files again, but to no avail once more.

Hmmmmm. What OS are you running?

Lets get on TS3 sometime and see if we can figure it out.

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Do you have an antivirus that could be flagging and quarantining a file from the zip as it's extracted to the temp directory for install?

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I

9 hours ago, Einstein said:

Hmmmmm. What OS are you running?

Lets get on TS3 sometime and see if we can figure it out.

I'm running Windows 10 Home. Forgive my ignorance, but what is TS3?

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