OrangeP47 Posted February 2, 2018 Report Share Posted February 2, 2018 Here is a zip of 3 crashdumps I just had on Pacific Threat. I heard we can debug those again now. I tend to crash pretty often on various levels. It makes my whole graphics driver lock up and have to reset. I have a Nvidia GTX 750 Ti if that helps. crashdump.zip 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted February 2, 2018 Report Share Posted February 2, 2018 What version of Windows are you running? What version of the NVIDIA drivers are you running? 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 Just now, jonwil said: What version of Windows are you running? What version of the NVIDIA drivers are you running? I'm on Windows 7 64 bit, nvidia drivers 382.33. I've had crashing across multiple versions of the drivers, I know, but I don't know what previous versions of the drivers they were at the time. 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 Just for some extra info, here is some information from the event viewer. First there are two hard errors, referencing the shaders, then there's a warning each time the graphics driver reset, which was each of the actual crashes. crashdump.evtx 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted February 2, 2018 Report Share Posted February 2, 2018 I would suggest that you run Windows Update and install all the updates for Windows and also update to the latest NVIDIA drivers. If that still doesn't make your problems go away, I would suspect a possible hardware fault (the symptoms you describe sound like what happened to me when my previous graphics card failed and I had to buy a new one) Also can you look for the windows folder (probably c:\windows) then go to system32 and look for ntdll.dll. Select it and press alt-enter. Then click on "details" and tell me what it says under "file version". 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 Well this problem has been going on for years, and none of my other video games ever give me the slightest trouble with the video card. I've never had a single video-related crash of this computer ever, aside from APB. APB is the common thread in all crashes, so I just don't think it's that. The file version is 6.1.7601.23572. I'll make sure everything is up to date tonight and hopefully get some more play time in tomorrow when everyone's on, but I'm pretty sure it's still going to crash. 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted February 2, 2018 Report Share Posted February 2, 2018 If it crashes again after you are fully up-to-date please post the new crashdump, maybe it will contain more information. How much RAM do you have? 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 I have 16 GB of RAM. 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted February 2, 2018 Report Share Posted February 2, 2018 Oh and something else to try is to open the launcher, select APB and select the "repair" option and see if that does anything. 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 Just now, jonwil said: Oh and something else to try is to open the launcher, select APB and select the "repair" option and see if that does anything. I'll give that a go separately after tomorrow's test, because the launcher only downloads at like 30 kbs for me so if it wants to redownload things it'll take forever. My internet is crap, but it's not that crap, so that's another issue I'd like to take up some day. Already did the windows update and drivers updates though, so should be good to go for tomorrow's session. 0 Quote Link to comment Share on other sites More sharing options...
Jeod Posted February 2, 2018 Report Share Posted February 2, 2018 Documentation: Researched the event viewer logs and found that the hard errors, Event ID 13, for the graphics driver, is likely an issue with motherboard firmware. User has a Dell OptiPlex 7010, BIOS A01. Asked user to update to latest version at http://www.dell.com/support/home/us/en/19/product-support/product/optiplex-7010/drivers Will see if errors persist during tonight's session. 0 Quote Link to comment Share on other sites More sharing options...
Jeod Posted February 2, 2018 Report Share Posted February 2, 2018 Hard freeze at moment a flamethrower destroyed user's medium tank on River Raid. User had to powercycle, there was no driver recovery this time and no crash logs left behind. 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 A snapshot file Jeod wanted. USER-PC.speccy 0 Quote Link to comment Share on other sites More sharing options...
Jeod Posted February 2, 2018 Report Share Posted February 2, 2018 User adjusted PhysX configuration settings in NVIDIA Control Panel. 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 Crashed on lunar paradox, here's the crashdump. And event viewer log. newcrash.zip event2.evtx 0 Quote Link to comment Share on other sites More sharing options...
Jeod Posted February 2, 2018 Report Share Posted February 2, 2018 @jonwil He's running a custom-built PC, would you be able to see information on the page file in those .dmps? I've never had a custom pc, but I'm curious if the page file is large enough for the video memory. 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted February 2, 2018 Report Share Posted February 2, 2018 The page file doesn't work like that, there is no way the page file could be the cause of his problems. An error with the BIOS could cause it though. Nothing in the new crashdump that looks useful in tracking down the issue (although its strange that he said he installed everything Windows Update offered to install yet he doesn't have the same versions of key Windows DLLs that I have when we both have the same version of Windows and I have every update Windows Update offered to install as well) And how can he have a "custom built PC" and also have a Dell Optiplex? 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 Just now, jonwil said: The page file doesn't work like that, there is no way the page file could be the cause of his problems. An error with the BIOS could cause it though. Nothing in the new crashdump that looks useful in tracking down the issue (although its strange that he said he installed everything Windows Update offered to install yet he doesn't have the same versions of key Windows DLLs that I have when we both have the same version of Windows and I have every update Windows Update offered to install as well) And how can he have a "custom built PC" and also have a Dell Optiplex? We took the mobo from one maybe? I don't know where it came from. I have a parts guy that gets various secondhand stuff and recycles it. I'm upgrading parts here in a month or two hopefully as is. I'll double check windows update, maybe the optional ones didn't install, but I did run it last night. 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted February 2, 2018 Report Share Posted February 2, 2018 Its entirely possible Microsoft is offering you a different set of updates based on your BIOS or your hardware or something. In any case this issue really has me stumped. 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 2, 2018 Author Report Share Posted February 2, 2018 Hmmm, that could be I guess... Don't take it too hard. This all might be moot anyway if I just upgrade in a month or two. I'd just make sure other people with the crash dumps recently aren't having the same problem as me. 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 8, 2018 Author Report Share Posted February 8, 2018 Lowered all settings to minimum, did not crash today (but could be a coincidence). 0 Quote Link to comment Share on other sites More sharing options...
OrangeP47 Posted February 10, 2018 Author Report Share Posted February 10, 2018 Must have just been luck, just had a crash on guard duty, when destroying the soviet War Factory. Uploading the crashdump, but again, this isn't high priority if I just switch my system around a bit in the coming months. crashdump.20180210-192055-r9726-n1.dmp 0 Quote Link to comment Share on other sites More sharing options...
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