Help Launcher won't connect

[Wyld]

Just started doing this.

 

[danpaul88]

Please post the error and diagnostic log files from documents/w3dhub/launcher

[Wyld]

That screen shot is the only error I get.

errors.log

[Strike]

connecting to our old server. We have stopped using this server a week ago. By default you should connect to the new server to fetch the launcher updates.

Can you give me the output of the following command in "CMD" (windows command prompt)

nslookup w3dhub.com

[danpaul88]

You should also try typing ipconfig /flushdns into the command prompt

[Wyld]

Non-authoritative answer:
Name:    w3dhub.com
Address:  176.31.21.179

[Wyld]

I did the flush and a release and renew too.

[Wyld]

Here is my Hosts file:

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#    127.0.0.1       localhost
#    ::1             localhost
    176.31.21.179 www.w3dhub.com

[Einstein]

I had him to add that line for troubleshooting just FYI. Didnt want anyone to be confused by the random hosts file lol

[danpaul88]

The launcher uses secure.w3dhub.com, not www. Also editing hosts files leaves you vulnerable to future IP address changes since it won't pick up new address from the DNS

[Wyld]

Wow! changing that line from www to secure fixed it! I'm In!!!!!!!!!!!!!!!!!!!!!! My weekend is over so I can't play like I wanted but Thanks to all for the help. You are great.

[Einstein]

Yeah this definitely isnt a fix, just a workaround until whatever gets fixed (ISP issue maybe?). You'll want to remove that edit some day.

Glad you can play now though

[RainOff]

Can you explain in detail what exactly needs to be done to fix this error? Where and how should the www / secure path be written?

Edited June 7, 2021 by RainOff

[danpaul88]

This was a one off fix for a specific user. If you're using Windows 7 and getting this error check this;

https://w3dhub.com/forum/topic/423659-running-the-launcher-on-windows-7-enabling-tls12/