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Posted

Hello,

I can't update the W3D Hub Launcher to new version 0.9.1.2
When I start update I get 1115978888_w3derror.thumb.JPG.87016598db622a97b90b50170491f850.JPG

I can still launch it without the update and see server list, but when I try join a server it just crashes. Any ideas what I can do?

1322726020_W3serror2.thumb.JPG.65ab9d43b9fd3bd326feeec777e467e4.JPG

Posted

Hello @Lamar !

This is a known issue, and is actually part of the reason for the latest update. The fix is to uninstall the launcher and re-download and install it. If that doesn't work, please let us know!

Thanks!

Posted

I had the same problem yesterday. Just remove manually any files related to launcher (not games), download it from W3D Hub website again, and install. I do this every time when something does not work properly in any game or launcher after updates.

Posted

The problem seems to affect Windows 7 only from what I've seen - which is why it wasn't caught early as all my test environments are Windows 10.

Given that Microsoft's mainstream support for Windows 7 ended years ago I didn't expect so many people to still be running it

Posted

Its working now, thank you all. I just installed W3d again (since I didnt find an uninstaller in W3D Hub folder lol)
And yes, I like my Windows 7 and will try to keep it at least until Jan 2020 :)

see ya on battlefield

 

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