BulldozerRUS Posted September 25, 2018 Report Share Posted September 25, 2018 Hi, I have some error & crash the game. How i can fix this? 0 Quote Link to comment Share on other sites More sharing options...
moonsense715 Posted September 25, 2018 Report Share Posted September 25, 2018 Hey, that error message is very generic. Please post the crashdump file from your IA documents folder (I think it is 'Program Files\W3D Hub\games\ia-release\IAFiles\InterimApex\debug') 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted September 26, 2018 Author Report Share Posted September 26, 2018 Here is my last crashdump file crashdump.20180925-205118-r8149-n1.dmp 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted September 26, 2018 Report Share Posted September 26, 2018 I have looked at the crashdump and I can't figure out why it crashed unfortunately. 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted September 29, 2018 Author Report Share Posted September 29, 2018 (edited) It happens always when I buy this technique or sit in it Probably, when buying or sit in other units too. Edited September 29, 2018 by BulldozerRUS 0 Quote Link to comment Share on other sites More sharing options...
Kaskins Posted September 30, 2018 Report Share Posted September 30, 2018 Hi BulldozerRUS, may I know are you using Renegade Client or W3Dhub Interim Apex client? I had a feeling that there is a possibility of corrupted file. Is it possible for you to reinstall Interim Apex if you use W3Dhub IA client? For Renegade :- Navigate to the ttfs folder in Appdata, do that by searching in windows search bar put in "%Appdata%" Navigate to /Roaming/Renegade/Client/TTFS/Files and there you can see a list of details files for game. If you think is the vehicle on the screenshot that causes it to crash please search and delete this file bm247. It will try to redownload the missing file when you are trying to play the next time. 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted September 30, 2018 Author Report Share Posted September 30, 2018 Hi Kaskins, I use W3D Hub Launcher. I'll try delete all files in ttfs folder. 0 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted September 30, 2018 Author Report Share Posted September 30, 2018 I deleted the TTFS folder and it downloaded again, it did not help. 0 Quote Link to comment Share on other sites More sharing options...
Kaskins Posted September 30, 2018 Report Share Posted September 30, 2018 I am not sure what is going on, but have you try uninstall Interim Apex and reinstall? 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted October 2, 2018 Author Report Share Posted October 2, 2018 Already uninstalled and reinstalled, and all the same error remained. I noticed that when this error happens, Focus Assist turns on in Windows. Which .net framework, visual c++ needed for Apex? I'll try reinstall them. 0 Quote Link to comment Share on other sites More sharing options...
dblaney1 Posted October 2, 2018 Report Share Posted October 2, 2018 It should be Visual C++ 2012. DO you mind sending the latest crashdump you have. 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted October 3, 2018 Author Report Share Posted October 3, 2018 (edited) Latest crashdump.20181003-190142-r8152-n1.dmp for today after update. Edited October 3, 2018 by BulldozerRUS 0 Quote Link to comment Share on other sites More sharing options...
jonwil Posted October 3, 2018 Report Share Posted October 3, 2018 Its a crash in mss32.dll so its likely audio related. Beyond that I have no clue whats going on since I dont know anything about the internals of mss32.dll. 1 Quote Link to comment Share on other sites More sharing options...
dblaney1 Posted October 5, 2018 Report Share Posted October 5, 2018 BullDozer. Can you see if you still have the issue now. We made some code changes on one of the scripts we suspect was causing the issue. 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted October 5, 2018 Author Report Share Posted October 5, 2018 Still have the same issue, new crashdump.20181005-194754-r8152-n1.dmp Thank you all for your help. 0 Quote Link to comment Share on other sites More sharing options...
dblaney1 Posted October 5, 2018 Report Share Posted October 5, 2018 When does this happen? When you first join? 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted October 6, 2018 Author Report Share Posted October 6, 2018 On 9/29/2018 at 11:23 PM, BulldozerRUS said: It happens always when I buy this technique or sit in it Probably, when buying or sit in other units too. 0 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted October 13, 2018 Author Report Share Posted October 13, 2018 (edited) I found where the problem is. Firewall with antivirus blocked the game every time I bought a BM-8-24 tank. Problem solved Edited October 14, 2018 by BulldozerRUS 0 Quote Link to comment Share on other sites More sharing options...
TemporaryName Posted October 16, 2018 Report Share Posted October 16, 2018 which antivirus? 1 Quote Link to comment Share on other sites More sharing options...
dblaney1 Posted October 16, 2018 Report Share Posted October 16, 2018 What a weird issue. 1 Quote Link to comment Share on other sites More sharing options...
Kaskins Posted October 16, 2018 Report Share Posted October 16, 2018 Well glad that is fix. Kinda strange anti-virus detects a particular vehicle, It could be the name... 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted October 16, 2018 Author Report Share Posted October 16, 2018 (edited) It is kaspersky internet security 19.00.1088(c). Adding a game to an exception does not help. Need completely disable antivirus. Edited October 16, 2018 by BulldozerRUS 0 Quote Link to comment Share on other sites More sharing options...
Guest Sheila Posted October 18, 2018 Report Share Posted October 18, 2018 (edited) Yeah I've just realized this yesterday too, except I think mine wasn't related with the tank. It just crashed randomly (?)(still not sure) and I couldn't join the map from then on. I need to pause protection in Kaspersky every time I play 😕 Edited October 18, 2018 by Sheila 0 Quote Link to comment Share on other sites More sharing options...
dblaney1 Posted October 18, 2018 Report Share Posted October 18, 2018 Thats so strange. I wonder if you guys need to add bandtest.dll to some kind of whitelist. 1 Quote Link to comment Share on other sites More sharing options...
BulldozerRUS Posted October 19, 2018 Author Report Share Posted October 19, 2018 On 10/18/2018 at 11:39 PM, dblaney1 said: add bandtest.dll to some kind of whitelist. Did not help 0 Quote Link to comment Share on other sites More sharing options...
TemporaryName Posted October 19, 2018 Report Share Posted October 19, 2018 use microsoft antivirus, others cause very exotic bugs (not only in ren) 0 Quote Link to comment Share on other sites More sharing options...
dblaney1 Posted October 19, 2018 Report Share Posted October 19, 2018 Yeah microsofts windows defender/MSE is very good. you really dont need anything else. 0 Quote Link to comment Share on other sites More sharing options...
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