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ECW Installation failed


Threve
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Good morning all. I'm trying to install the latest and greatest update to ECW in order to play the game however it is not allowing me to install the Always.dat 2 / 3 . zip

It downloads all of it however it just says "Failed" whenever its done downloading all the content. So it's an issue of installing it. To remedy this I have tried to click "fix" and reinstalling it but to no avail. It was working before I had to update so idk whats included with this update but it isnt' going to compatible with my computer. I will try a couple more things and report back if I find a solution but please help if you know anything. Thank you.

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14 hours ago, Einstein said:

Make sure you aren't out of disk space. You'll need at least a few GB free for the patching to happen successfully. If thats not the issue then there are some other things we can look at too.

I have enough space on my hard drive. About 300 GB so I think i’m good. I tried uninstalling and reinstalling then updating and it got me no avail. I also tried running in Admin mode. Nothing. 

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3 hours ago, Einstein said:

Alright then.

Try deleting this folder: C:\ProgramData\W3D Hub\Launcher

If that doesn't work then please post your launcher logs and Danpaul will take a look.

 

Alrightski, I was able to pull up the error file associated. This is the Error Log 

*Tries to update and install the patches*

--------------------------------------------------
2018/01/17 17:59:40
Application version: 0.8.3.1 W3D Hub Launcher.exe
--------------------------------------------------

An exception of type System.Exception occurred
    Message A game installation of type PATCH failed. Reason: One or more packages failed to download

    Stack Trace;
 

This is the error messages that I got. Is it possible for you guys to upload me the Always.dat 1, 2, 3 so I can install it manually? Would I be able to start the game up normally with this method?

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Just now, Einstein said:

Thats after deleting that folder? Strange.

Hold on. My dumbass deleted the one in the documents folder instead of the program data. The program data was hidden so i didn't see it. Trouble shooting again, stand by.

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4 hours ago, Einstein said:

Alright then.

Try deleting this folder: C:\ProgramData\W3D Hub\Launcher

If that doesn't work then please post your launcher logs and danpaul will take a look.

This was the solution. I just reinstalled it and it went through. Thank you guys once again!

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3 hours ago, ganein14 said:

I'm having the same problem, but I can't seem to find my launcher folder.

You pasted "C:\ProgramData\W3D Hub\Launcher" (without quotes) into your address bar in Windows explorer and it showed a broken link?

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2 hours ago, danpaul88 said:

If you find the folder, before deleting it could you upload whichever file it's failing on so I can try and pin down what causes this error?

After a little digging, I managed to find it. Sadly I can't upload it due to it being too large (understatement) to upload. It's the Always2 file.

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  • 2 weeks later...
On 1/24/2018 at 10:26 AM, ganein14 said:

After a little digging, I managed to find it. Sadly I can't upload it due to it being too large (understatement) to upload. It's the Always2 file.

That file would be super handy to have. You could upload it to Dropbox (2GB) or Google Drive (20GB) and share it via link, then post the link here.

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Just now, ganein14 said:

I'll see what I can do about uploading it. I don't have much money to spare, so I won't be able to use Dropbox.

That's the reason I linked them, they're free. Dropbox is 2GB free and Drive is 20GB free.

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Thanks for uploading that @ganein14 . Is that definitely the 'broken' copy of the file though, from before you fixed it? Reason I ask is that a binary compare against a known 'good' copy shows it is identical to the original, which suggests it downloaded successfully, thus should have installed correctly...

If that is the 'broken' file then it suggests the problem isn't a corrupted file (which explain why the launcher doesn't delete it and redownload it), so that blows my original theory out the water...

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